Taking everything into consideration…

Having filed my piece on the Co-op Bank, I belatedly get round to tackling the day’s post… only to find it includes a request for me to complete a standard customer survey form sent from a company called Optimisa Research on behalf, yes, of the Bank.  

It includes the question “How likely is it that you will still be a customer of The Co-operative Bank/Britannia in 12 months time?”, the choice ranging from ‘Not at all likely’ to ‘Very likely’, with another proffered option being ‘Don’t know’.

Good (or perhaps bad) timing, guys.  That really is the question of the day.


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