I have spent today inside the John Lewis Partnership. No, I don’t mean literally. I’ve not been shopping for bed linen or a new living room sofa at my local John Lewis department store. I mean I have spent the day reading a copy of the book A Better way of doing business?: Lessons from the John Lewis Partnership which arrived in the post yesterday and which I’ll be reviewing in due course for Co-operative News.
This is, I think, a very useful book which looks in detail at recent developments at John Lewis, and how the often radical changes which have been introduced by senior management link in with – or perhaps cause tensions with – John Lewis’s much-applauded ‘employee ownership’ model. The book comes from two Open University professors, Graeme Salaman and John Storey (one a professor of organizational studies, the other of management), both of whom have considerable inside knowledge of the workings of the company.
As well as my Co-operative News review (which I will flag up here when it is published), I plan to offer you a more comprehensive assessment of the book on my blog here.