In an ideal world, co-operative businesses would be able to acquire the business products and services they needed from other co-operatives.
Sadly, the world is not ideal. The Co-operative Group obtains the “workforce management software solutions” it needs from US based private equity company Kronos, so that employees’ timekeeping, sickness and attendance records and much else are chewed through and processed by Kronos’s algorithms. Obviously the Co-op Group needs effective tools to handle its HR but I wonder whether a US giant which promotes itself as helping firms among other things ‘control labour costs’ and ‘improve workplace productivity’ is quite what’s needed to encourage staff to identify with the co-operative way of doing business. The Group is working hard to rebuild its membership. It also needs to ensure it has a committed workforce.